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UNIVERSITY & PROGRAMS
| ADVANCED DIPLOMA IN BUSINESS ADMINISTRATION (ADBA) |
| MGT301 Cost & Management Accounting |
Module Objectives:
Upon completion of this module students will be able to:
- to understand how managers use accounting in directing the affairs of an enterprise, for example managers needing information to:
- plan operations, control activities and make decisions
Module Synopsis:
The syllabus covers:
- the nature of managerial accounting, job order cost systems, process cost system, profit reporting;
- analysis for managerial decision making.
Reference Text:
- T. LUCY. First Course in Cost and Management: (DP Publications)
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| MGT302 Business Systems & Strategies |
Module Objectives:
Upon completion of this module students will be able to:
- have an understanding of how the overall direction of an organization is set by mobilizing human and other resources to accomplish strategic goals.
Module Synopsis:
The syllabus covers:
- the identification and evaluation of strategies, competitive analysis;
- the appropriateness of various structures and systems to chosen strategies and
- the relationship between corporate strategy and the social responsibilities of an organization
Reference Text:
- Johnson G & Scholes K (1997), Exploring Corporate Strategy, Prentice Hall, New York.
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| MGT303 Services Marketing |
Module Objectives:
Upon completion of this module students will be able to:
- differentiate between product and services marketing;
- appreciate the reasons and importance of increasing shift of focus onto services marketing;
- understand the elements of service quality, how to measure it and close its gaps;
- effectively use the extended marketing mix of the 7Ps.
Module Synopsis:
The syllabus covers:
- the description of the different elements of service marketing;
- the systems and processes of service marketing;
- the theoretical elements of service quality and its real-world difficulties;
- how to measure and close service quality gaps;
- the description and effective use of the extended marketing mix
Reference Text:
- Lovelock, C. (2004) Services Marketing, Prentice Hall
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| MGT304 Managing Information Technology |
Module Objectives:
Upon completion of this module students will be able to:
- the fundamental difference between data, information, knowledge and wisdom and how its applied in business organisations using digital technology;
- understand the management of information systems and information communication technology;
- understand the importance and need to support end-users in order to improve the effectiveness of decision-making within organizations.
Module Synopsis:
The syllabus covers:
- Information as a corporate resource, MIS: Internal and external data sources, strategic alignment: business and IS strategies and the exploitation of information systems.
- Information Technology Infrastructure : Technological platforms, Communication services, Integration of technology: computing and communications, Standards and open systems;
- Business Analysis : Business problem solving, technological solutions, application software, software solutions;
- Human Factors : Identification of end-users, Supporting desktop computing, Service support: SLA, EUC training;
- Information Resource Management : Information systems manager, Information systems strategy, Acquisition policy and control, Information security;
Reference Text:
- Raymond McLeod Jr, Management Information Systems, 7th Ed, Prentice Hall, Englewood Cliffs, 1998
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| MGT305 Macroeconomics |
Module Objectives:
Upon completion of this module students will be able to:
- understand how levels of output, employment, interest rates, and prices in a nation are interrelated, what causes these levels to change, and the use of policy measures to regulate them;
- the theories leading to comparative and absolute advantages;
- the theory of international trade and its relevance to Malaysia.
Module Synopsis:
The syllabus covers:
- macroeconomic objectives and issues, aggregate demand and aggregate supply, aggregate income determination;
- fiscal and monetary policy, exchange rate mechanism and international trade.
Reference Text:
- Case, K.E. & Fair, R.C. (2004) Principles of Macroeconomics. Prentice Hall
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| MGT306 Business Statistics |
Module Objectives:
Upon completion of this module students will be able to:
- develop an appreciation of statistical methods and skills;
- apply statistical concepts and make appropriate decisions regarding actual business problems.
Module Synopsis:
The syllabus covers:
- Descriptive statistics and inferential statistics;
- Major areas of focus: central tendency, dispersion, distributional shapes, sampling, confidence intervals, probability, comparison tests, association tests, regression and time series.
Supplementary Text:
- Mendenhall & Reinmuth, (1982), Statistics for Management and Economics,Duxbury Press: Boston
- R.S. Murray & L.J. Stephens., (1999), Statistics: Schaum�s Outline,McGraw- Hill: Singapore.
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| MGT307 Organisational Behaviour |
Module Objectives:
Upon completion of this module students will be able to:
- build on, and inter-relate, the learning from Management Principles;
- understand the nature of human behaviour in organizations, and its influences managerial roles;
- identify a range of behavioural theories and concepts, and its practical application;
- achieve an in-depth understanding of the process of managing people - what helps and what hinders;
- understand the nature of management across national boundaries, and the influences which differing organizations and cultures have on management.
Module Synopsis:
The syllabus covers:
- human behavioural factors that influence management styles and actions, domestically and cross culturally;
- the nature and range of influences on human behaviour in organizations, through behavioural sciences;
- concepts and techniques for the improvement of managerial effectiveness;
- the definition of motivation and its need in managing people using theories to analyse workplace situations;
- how attitudes, opinions, personality and stress affect motivation and how to overcome them;
- group dynamics and teams, the importance of different leadership styles on group behaviour;
- the causes and effects of conflict and conflict management and resolution techniques;
- the nature of change and its effects in organizations, reasons for resistance, and how to overcome them.
Reference Text:
- Robbins, S.P. (2003) Essentials of Organisational Behavior. 7th ed., Prentice Hall
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| MGT308 Fundamentals of Business Law |
Module Objectives:
Upon completion of this module students will be able to:
- hgain a thorough knowledge and understanding of the process and structure by which law is created and, administered, and changed;
- to analyze factual problem situations and apply the appropriate substantive legal rules and principles.
Module Synopsis:
The syllabus covers:
- the sources of law, the system of courts, the judiciary, the legal profession;
- the formation and terms of contract, discharge of a contract, remedies for breach of contract.
Reference Text:
- Dobson, P. Charlesworth (1997), Business Law, Sweet & Maxwell, London
- SMITH & KEENAN. Advanced Business Law: Pitman
- De FREITAS, GREWAL & WARD. Business Law: Castlevale
- CHESIRE & FITFOOT. Law of Contract: Butterworth
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